https://youtube.com/watch?v=NUi7Bl95p8A
FOREVER PRESERVED IN THE K 4 ARCHIVES. A FUN NIGHT OUT TURNS INTO CONCERT CONFUSION. A STILLWATER WOMAN SAYS SHE BOUGHT TICKETS TO A HIGHLY PUBLICIZED CANDLELIGHT CONCERT IN OKLAHOMA CITY ONLY TO GET THERE. >> AND THEN GETS SENT HOME NEWS FOUR'S. ADRIENNE GOING SAYS LOOKING OUT FOR HER TONIGHT. YOU'VE PROBABLY SEEN THE ADS FOR THE CANDLELIGHT CONCERT SERIES ON SOCIAL MEDIA. >> THEY LOOK LIKE THIS. THEY GOT THE ATTENTION OF NICOLE TRACY. SO SHE BOUGHT A PAIR OF TICKETS FOR A GIRL'S NIGHT OUT AND WAS SURPRISED BY WHAT HAPPENED WHEN SHE SHOWED UP TO THE CONCERT. >> I GO TO A LOT OF CONCERTS, BUT THIS INTERESTING KIND OF UNIQUE AND DIFFERENT SOME LIKE SOMETHING FUN TO TRY.
BUT TRACY SAYS SHE DIDN'T HEAR A SINGLE NOTE. SHE PURCHASED THE CANDLELIGHT CONCERT TICKETS AND DROVE ALL THE WAY FROM STILLWATER FOR SHOW WITH THE YALE THEATER ON FEBRUARY 23RD. SHE WALKED UP TO THE MAN AT THE TICKET BOOTH. HE SAID REALLY YOU CAN'T COME IN AND WERE LIKE, WHY LIKE WHAT? WHAT'S GOING ON? WE HAVE OUR TICKETS. TRACY SAYS AT FIRST SHE WAS TOLD THERE WERE NO MORE SEATS. THEN SHE WAS TOLD EVERYONE WAS SPREAD OUT AND THERE WASN'T A PAIR SEATS TOGETHER. HE TOLD ME TO GO ONLINE. >> AND TO CONTACT FEVER THROUGH THEIR CONTACT PAGE AND TO REQUEST A REFUND. AND WE WOULD JUST GET OUR MONEY BACK. SO SHE DID JUST THAT E-MAILING A COMPANY CALLED FEVER WHO PUT ON THE SHOW'S AFTER A MONTH OF BACK AND FORTH WITH THE COMPANY.
SHE STILL CAN'T GET A REFUND. >> ONLY OFFERED A REPLACEMENT VOUCHER FOR A DIFFERENT SHOW. I DON'T REALLY WANT REPLACEMENT TICKETS BECAUSE I DON'T TRUST THAT IT WON'T HAPPEN AGAIN. I REACHED OUT TO FEVER WHO TOLD ME IN THIS EMAIL IT WAS A MISUNDERSTANDING REFERRING TO THEIR GLOBAL POLICY SAYING THE DOORS OPEN 60 MINUTES PRIOR TO THE START. TIME AND LATE ENTRY IS NOT PERMITTED. WE WERE THERE BEFORE THE SHOW STARTED.
WHEN I REPLIED TO FEVER SHARING TRACY'S CLAIM OF ARRIVING BEFORE THE START OF THE SHOW, THEY SAID THAT WASN'T THE INFORMATION THEY RECEIVED FROM THEIR ON-SITE TEAM, BUT THEY WOULD LOOK INTO A REFUND IN OKLAHOMA CITY, A DRUG OWENS, OKLAHOMA'S NEWS 4. ALL RIGHT, ADRIAN, NOW WE REACHED OUT TO THE YALE THEATER, THE CONCERT VENUE.