>> WELL, IN 1960, FOR A YOUNG COUPLE BARRED MONEY BORROWED MONEY FROM THEIR PARENTS, POLICE AND ABANDONED A FILLING STATION AND WATAUGA. STATION IS STILL OPEN ALONG WITH 640 OTHER LOVE'S TRAVEL STOP. I SAY THAT'S SUCCESSFUL. YEAH. GAYLE GALEN, CULVER HAS THE STORY OF LOVES AMAZING BUSINESS HISTORY FROM THE VERY BEGINNING. >> REMEMBERING NOW IN THEIR NAMES, BUT SO MANY DETAILS SO MUCH FOR JENNY LOVE MEYER TO THINK ABOUT EVERY DAY AT THE FAMILY BUSINESS, A SPRAWLING EMPIRE. NOW WITH DOTS ALL OVER THE MAP AND THE CONCERNS YOU'VE BEEN PART OF MOST OF HER LIFE, YOU KNOW, JUST VIVID MEMORIES OF, YOU KNOW, ARE TRIED. AND OF COURSE, OWNED IT. SO THAT'S FINE.
THERE ARE PICTURES UP EVERYWHERE. BUT ONE BIG ROOM INSIDE THEIR COMPLEX OF CORPORATE OFFICES IS DEDICATED TO TELLING THE LOVE STORY FROM STORE NUMBER ONE IN WATAUGA FROM THE METAL DESK WHERE TOM AND JUDY DID THE BOOKS. ME AND MY SIBLINGS WERE KIND OF CRAWLING AROUND. AND IT IS, OF COURSE, A STORY OF HUGE SUCCESS. BUT AS CHIEF CULTURE OFFICER AND YOUR FATHER'S DAUGHTER, JENNY IS CONSTANTLY DRAWN TO THE LESSONS HER PARENTS TAUGHT WITHOUT EVEN REALLY TRYING HOW HE INTERACTED WITH WITH TEAM MEMBERS WAS REALLY HIS WAY OF OF CONNECTING WITH THEM IN IT MADE A HUGE DIFFERENCE FOR THE ORGANIZATION EARLY ON. IT WAS PRETTY EASY FOR TOM TO GET AROUND TO HIS LOVE STORIES AND CHECK IN TALK TO EMPLOYEES, LEARN THEIR NAMES. WE ACTUALLY WENT STORE NUMBER ONE IN WATAUGA BACK IN 1997 AND THE LITTLE SALES ROOM WAS RIGHT THERE IN THAT CORNER THERE. THOSE VISITS, JENNY LEARNED GAVE HER DAD IN VALUABLE INFORMATION HE COULDN'T POSSIBLY GET THROUGH PHONE CALLS OR EVEN A ZOOM MEETING.
THESE DAYS KNOWS HUGE AS THE YEARS WENT BY TOM SLOWDOWN, HE HANDED OFF HIS RESPONSIBILITIES. IT WAS JENNY WHO TOOK UP WHAT SHE CALLS CULTURE TOURS. IT REALLY DOES HEARKEN BACK TO WHENEVER MY DAD WAS IN THE STORES A COUPLE OF TIMES EVERY MONTH, SHE MIGHT TAKE A LITTLE TRIP OR A LONG ONE, DEPENDING ON THE LOCATION TO DO THE SAME THING HER DAD USED TO DO. >> MEET WITH EMPLOYEES, LEARN NAMES AND TO TAKE A BUSINESS POLLS. WE LOOK AROUND GRAB A CUP OF COFFEE SOME TO DRINK THE MOST OF THE MOST OF THE TIME. IT'S ABOUT OUR IN-STORE. MOST OF THE TIME REALLY IS SPENT WITH. >> ALL THE TEAM MEMBERS, SAME CONVERSATIONS AS ALWAYS. BUT ON A LARGER SCALE, THE TRADITION CARRIES ON BIG PICTURE AND FOREST TOTAL ON THE HIGHWAYS OF AMERICA. >> RINO GALEN, CULVER NEWS 4. IS THIS A GREAT STATE OR WHAT? >> WE ALL NEED TO LINE UP AND HIGH 5 LIKE THAT. MY CAREER, I HAVE A RIGHT TO DO THAT EVERY DAY FOUNDER TOM LOVE PASSED AWAY LAST YEAR, BUT LOVE'S TRAVEL